Contact
Customer Service Office
customer service
Do you have a question? Contact us! Monday – Friday: 8:00 – 16:00
FAQ
Fulfillment and delivery of all orders from the Shav website take place within 1-2 business days.
We offer three delivery options: InPost courier delivery (free), InPost Parcel Lockers (free), and InPost cash-on-delivery courier shipment (+4.99 zł). For orders below 100 zł, the shipping cost increases by 9.99 zł.
We accept payments via Stripe, apple pay, card payments, and cash on delivery.
You will receive a tracking link when your order is handed over for fulfillment (no later than the next business day) to the email address provided in the order.
Yes, in that case please contact us by email: contact@shav.com
You will receive a receipt or invoice when your order is handed over for processing (no later than the next business day) to the email address provided in the order.
Wholesale sales
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Returns
You can return a product purchased online within 14 days.
Complaints
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